Frequently asked questions

Choose your pickup place and dates at the top of the home page, pick a car, add any options, then fill in the driver details. It takes about two minutes. You can also book on WhatsApp.

We reply by email with your booking reference. If you cannot find our email, check your spam folder or message us on WhatsApp.

No. You pay the full price when you collect the car, in cash or by card.

Yes. Cancelling is free up to 24 hours before pickup, and later cancellations are usually free too if you tell us early. To change dates, times or the car, message us on WhatsApp or reply to your confirmation email.

In the arrivals hall at Tunis-Carthage, Enfidha-Hammamet, Monastir or Djerba-Zarzis airport, or at an agreed address in Tunis, Hammamet, Sousse or Monastir. We meet you with the car; there is no rental desk to queue at.

Add your flight number when you book and we follow your arrival. If your plans change, message us on WhatsApp and we adjust the handover time.

Yes. Choose a different drop-off location when you book.

You can book from 4 hours. Rentals are charged per 24-hour period, so a short rental counts as one day. You also get 4 hours of grace on return: pick up at 12:00 and return by 16:00 on the last day, and no extra day is added.

Every daily rate (from €35) includes unlimited kilometres, basic insurance cover and the airport handover. There is no booking fee. See a full example on our costs page.

Between €500 and €600, depending on the car. The exact amount is shown on each car. It is held at pickup on your card or, for some cars, in cash, and released when the car comes back as agreed.

In cash or by card when you collect the car.

Full to full: you get the car with a full tank and bring it back full. If you add the full-tank option when booking, you can return it at any fuel level.

Basic third-party and collision cover is included in every rental. Your liability for damage to the car is never more than the deposit.

Protection Plus adds theft, glass, headlight and tyre cover and personal accident cover. All-Risk adds bodily injury and civil liability cover, fire and natural disaster, non-at-fault collision and glass cover, and caps your liability at 1,500 TND. Details are in our rental terms.

The main driver must be at least 21 and have held a driving licence for at least one year.

Your physical driving licence, your passport or national ID, and a card for the deposit. If your licence is not in the Latin alphabet, bring an International Driving Permit as well.

Yes, add a second driver when you book or at pickup. They must meet the same age and licence requirements and be named on the rental agreement.

No. Our cars can only be driven in Tunisia.

Stop safely and contact us straight away on WhatsApp or +216 53 534 604. If another vehicle is involved, fill in an accident report (constat amiable) with the other driver; insurance cover depends on it.

Call or message us. If it is not your fault, we arrange assistance and, where possible, a replacement car.